Qualifications & experience
• Diploma or equivalent qualification in Hospitality, Business Administration, or a related field.
• Previous experience in a front office or customer service role is an advantage.
Strong communication and interpersonal skills. Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in Microsoft Office and reservation systems.
• Fluency in spoken and written English; additional languages are a plus.
• A positive attitude, professional appearance, and excellent problem-solving skills.